Shipping policy
Shipping Policy – Europe
1. Shipping Coverage
We currently offer shipping to selected countries across Europe. Please ensure your shipping address is accurate and complete at checkout to avoid delays.
2. Processing Time
All orders are processed within 1–3 business days after payment confirmation. Orders are not processed or shipped on weekends or public holidays.
3. Estimated Delivery Time
Delivery times vary depending on the destination country. Estimated delivery time for Europe is:
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7 to 15 business days
Please note that these are estimated timeframes and may vary due to customs clearance, local postal services, or unforeseen circumstances.
4. Shipping Fees
Shipping costs are calculated at checkout based on your location and selected shipping method. Occasionally, we may offer free shipping promotions.
5. Tracking Information
Once your order has been shipped, you will receive a confirmation email with a tracking number, allowing you to monitor your delivery in real time.
6. Customs, Duties, and Taxes
We are responsible for any customs fees, duties, or import taxes that may apply. Customers will not be required to pay additional charges upon delivery.
7. Delays and Issues
While we strive to deliver your order on time, delays may occur due to high demand, customs inspections, or carrier issues. If your order is significantly delayed, please contact our support team.
8. Lost or Stolen Packages
We are not responsible for lost or stolen packages confirmed as delivered to the address provided. Please ensure your shipping details are correct and secure.
9. Contact Information
If you have any questions about your shipment, please contact our support team through our store’s contact page.
Note: By placing an order, you agree to the terms outlined in this Shipping Policy.